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7:50 am Welcome & Introduction

Enterprise Operational Excellence

8:00 am Discover: Building the Business Case for Operational Excellence & Engaging Leadership

  • Kristi Sanford Head of Operational Excellence & Strategic Planning, UCB

8:20 am Discover: Making it Stick: Rethinking Change Management to Delivery Sustainable Cultural Transformation

  • Theresa Friend Head of Global Quality Operational Excellence, Roche/Genentech
  • Reynaldo Ramirez Head of Global Quality Services, Lean & Agile Transformation, Roche

8:40 am Develop: Building the Business Case for Operational Excellence Across a Life Sciences Business

  • Kristi Sanford Head of Operational Excellence & Strategic Planning, UCB
  • Theresa Friend Head of Global Quality Operational Excellence, Roche/Genentech
  • Reynaldo Ramirez Head of Global Quality Services, Lean & Agile Transformation, Roche

Synopsis

Interactive Q&A Session

9:00 am Speed Networking

9:30 am Break

Process Intelligence: Measuring Operational Excellence

10:00 am Discover: If You Measure Everything, You Manage Nothing: Process Intelligence in a Modern Digital Biotech

  • Thomas Decker Global Leader, Strategic Integration & Innovation, CSL Behring

10:20 am Discover: Reducing the Burden: How Operations Plays a Pivotal Role in Enabling Scientific Discovery

  • Brenda Boyle Director, Clinical Operations Business Excellence, Agios Pharmaceuticals

10:40 am Develop: How Can Operations Further Help Drive a Metric-Led Culture Outside of Operations?

  • Thomas Decker Global Leader, Strategic Integration & Innovation, CSL Behring
  • Brenda Boyle Director, Clinical Operations Business Excellence, Agios Pharmaceuticals

Synopsis

Interactive Q&A Session

11:40 am Action: What Will You Now Do Differently to Instil a Culture of Metrics & Benchmarking?

  • Brenda Boyle Director, Clinical Operations Business Excellence, Agios Pharmaceuticals

Synopsis

Interactive roundtable discussion

12:00 pm Break

Enterprise-Wide Continuous Improvement

12:10 pm Action: Up To Eleven: Enabling an Enterprise-Wide Culture of Continuous Improvement

  • Anahita Guarino Executive Director, Operational Excellence, Global Medical Affairs Oncology, Daiichi Sankyo

Synopsis

Interactive roundtable discussion

1:00 pm Closing Remarks